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    Privacy Policy

    1. Introduction

    The protection of personal data and information security have always been treated as a priority in the operations of MWT SOLUTIONS S.A.. As a responsible and conscious organization, we aim to properly inform you about matters related to the processing of personal data, particularly in connection with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as the “GDPR”), as well as the Polish Personal Data Protection Act of 10 May 2018.

    We recognize that information has a specific value and must be appropriately protected. With the security of your data in mind, this document outlines key information regarding the legal basis for personal data processing, as well as the ways in which such data is obtained and used.

    2. Data Controller

    The controller of the personal data collected via this website is MWT SOLUTIONS S.A., with its registered office at ul. Szyperska 14, 61-754 Poznań, Poland (hereinafter referred to as the “Company”).

    We are a leader in the field of information security in its broadest sense. Since 2006, we have been comprehensively advising our Clients on how to properly secure critical data, select appropriate protection measures according to existing threats, and develop and implement relevant procedures. Our services are supported by specialized IT tools.

    You can contact us at the correspondence address indicated above or via email at gdpr@mwtsolutions.eu.

    The Company has appointed a Data Protection Officer (DPO) – Marcin Kowalczyk.

    3. Purposes and Legal Bases for Data Processing

    1. a) Contact Form
      When you use our contact form on the website, your personal data is processed based on the legitimate interest of the Controller (Article 6(1)(f) GDPR), which is to respond to your inquiry and maintain correspondence. If the correspondence is aimed at concluding a contract with us, your data is processed for the performance of a contract or to take steps at your request prior to entering into a contract (Article 6(1)(b) GDPR).
    2. b) Newsletter Subscription
      If you have subscribed to our newsletter, your personal data is processed based on your consent to receive commercial and marketing information sent to the email address you provided (Article 6(1)(a) GDPR).
    3. c) Telephone Contact for Marketing Purposes
      If you have given your consent to be contacted by phone for commercial and marketing purposes, your personal data is processed based on this consent (Article 6(1)(a) GDPR).
    4. d) Email Correspondence
      When we engage in email communication with you, your data is processed for the purpose of correspondence, including answering your questions, which constitutes our legitimate interest (Article 6(1)(f) GDPR).
    5. e) Webinar Participation or Recording Download
      When you register for our webinar or download a recording, we process your personal data (such as name, email address, and company name) based on your consent to receive commercial and marketing content and to confirm your identity (Article 6(1)(a) GDPR).
    6. f) Training Registration
      If you have registered for a training organized by us, your data is processed for the performance of a contract related to your participation in the training and for tax purposes (Article 6(1)(b) and 6(1)(c) GDPR).
    7. g) Satisfaction Surveys
      If you have participated in our training, webinar, or any event organized by us, we may send you satisfaction surveys to improve the quality of our services, which is our legitimate interest (Article 6(1)(f) GDPR).
    8. h) Contact via Hotline
      When you contact us through our hotline, your personal data is processed based on the legitimate interest of the Controller, which is to ensure security and improve the quality of our services (Article 6(1)(f) GDPR). By contacting our hotline, you give your consent to call recording (Article 6(1)(a) GDPR).
    9. i) Business Profiles on Social Media
      Data of users who follow or interact with the business profiles of our Company on:

    is processed for the purposes of administering and managing the above business profiles, communicating with users (including responding to inquiries, engaging in interactions, providing information about events, relevant news, services, and products offered by the Controller), and building a community on these platforms, based on the user’s consent expressed by following or interacting with the profile (Article 6(1)(a) GDPR).

    As the Controller of these business profiles, MWT SOLUTIONS S.A. may generate anonymous statistical data about visitors using functionalities provided by the platform providers.

    Users voluntarily choose to like, follow, or interact with the profile/page/group on a given social media platform. While the Company defines the rules for its business profile, the general rules for using social media platforms are determined by the providers, who act as joint controllers of the data.

    You may unfollow or block our profile at any time. Due to the nature of these platforms, only using the „block user” option will prevent you from seeing any content published by the Controller. Other content available on the social media platform will remain publicly accessible.

    The Controller processes publicly available personal data, such as your name, surname, and any other information you have shared on your profile that is publicly accessible.

    4. Use of Social Plugins

    On the website https://mwtsolutions.eu/, we use so-called Social Plugins (“Plugins”) from the social networks Facebook and LinkedIn. When a user interacts with a plugin, cookies are used to identify the user and initiate a request.

    Once the plugin is activated, the user’s personal data is transferred to the respective plugin provider and stored on its servers. Since the plugin provider collects this data primarily through cookies, we recommend deleting all cookies using your browser’s security settings.

    MWT SOLUTIONS S.A. has no influence over the data collected and the processing procedures, nor do we have knowledge of the full scope of data collection, the purposes of processing, or the storage periods. We also do not have information regarding the deletion of data collected by the plugin providers.

    By using the plugin mechanism, users can integrate with social networks and interact with other users, which allows us to improve our offerings and make them more aligned with user preferences.

    The legal basis for the use of plugins is Article 6(1)(f) GDPR (legitimate interest).

    For further information on the purpose and scope of data collection and processing by Facebook or LinkedIn, please refer to the plugin providers’ privacy policies:

    These privacy policies also provide information about user rights and settings available to protect your privacy.

    5. Data Retention Period

    MWT SOLUTIONS S.A. processes and stores personal data for a period depending on the legal basis that constitutes the lawful ground for processing:

    • If you have contacted us using the contact form on our website, your data is processed until we provide a response. If you are interested in our commercial offer, your data will be processed until a contract is concluded with us or until a negative decision is made.
    • If you have subscribed to our newsletter, your data is processed until you withdraw your consent, i.e., until you unsubscribe from the newsletter.
    • If you have given us your consent for telephone contact, your data is processed until you withdraw your consent for personal data processing.
    • In the case of email correspondence, your data is processed for a period of 5 years.
    • If you have participated in our webinar, your data will be processed until you withdraw your previously given consent for personal data processing.
    • If you have participated in our training, your data will be processed until the contract is fulfilled and for an additional 5 years, counted from the end of the calendar year in which the training payment was made.
    • Satisfaction surveys are sent to you no later than two weeks after the completion of the training, webinar, or other event organized by MWT SOLUTIONS S.A.
    • The data of users who have liked or are following the business profiles of MWT SOLUTIONS S.A. on social media platforms (Facebook, LinkedIn, X, YouTube) is processed for as long as you follow our profiles.

    6. Rights of Data Subjects

    Every individual whose personal data is processed by us has the following rights:

    • Right of access to personal data,
    • Right to rectification of personal data,
    • Right to erasure of personal data,
    • Right to restriction of processing.

    Additionally, when we process data based on the legitimate interest of the Controller, you have the:

    • Right to object to the processing of your data on grounds relating to your particular situation, unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.

    Furthermore, when we process your data based on your consent or for the performance of a contract, you also have the right to data portability.

    If you have given consent for the processing of your personal data, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing carried out based on consent before its withdrawal.

    You also have the right to lodge a complaint with the supervisory authority, which in Poland is the President of the Personal Data Protection Office (PUODO).

    To exercise any of the above rights, you may contact us via email at gdpr@mwtsolutions.eu or by mail at the following address:
    MWT SOLUTIONS S.A., ul. Szyperska 14, 61-754 Poznań, Poland.

    7. Requirement to Provide Personal Data

    Providing personal data when submitting an inquiry via the contact form or engaging in email correspondence is necessary in order for us to respond to your questions and for general communication purposes.

    Providing personal data for the purpose of receiving the newsletter or for telephone contact is voluntary.

    Granting consent for the processing of personal data in connection with participation in a free webinar is voluntary; however, without such consent, participation in the webinar or downloading the recording will not be possible.

    Providing personal data when registering for training is necessary to conclude a contract for the organization of the training.

    Participation in a satisfaction survey is voluntary.

    8. Data Recipients

    We disclose personal data to other entities based on legal requirements or in connection with fulfilling the purpose for which the data was provided to us. At the same time, we declare that we only use the services of trusted entities, well-established in the local market, that provide guarantees of data security. Contracts under which we entrust the processing of personal data include provisions requiring appropriate safeguards to ensure the confidentiality, integrity, and availability of the transferred data.

    Your personal data may be shared with entities that provide us with IT services (including website hosting).

    If you have subscribed to our newsletter, your data may be transferred to a company providing IT support in order to deliver the requested service.

    We also use a cookie management tool.

    Additionally, we rely on external platform providers for the organization and registration of webinars and online trainings.

    For the handling of all correspondence, including email communication, we use tools provided by Microsoft.

    For database management, we use solutions provided by ZOHO.

    For conducting satisfaction surveys, we use tools provided by ZOHO Survey and Microsoft Forms.

    Państwa dane mogą być ujawniane podmiotom, które świadczą dla nas usługi teleinformatyczne (w tym hosting strony internetowej). 

    Jeżeli wyrazili Państwo chęć otrzymywania newslettera, Państwa dane mogą być przekazywane firmie świadczącym obsługę informatyczną w celu wykonania zamówionej usługi. 

    Ponadto, korzystamy z narzędzia do obsługi cookies. 

    Korzystamy również ze wsparcia zewnętrznych dostawców platform do obsługi webinarów i szkoleń online oraz zapisów na nie.  

    Do obsługi wszelkiej korespondencji, w tym korespondencji mailowej wykorzystujemy narzędzia dostarczane przez firmę Microsoft.  

    Do obsługi baz danych korzystamy z rozwiązań dostarczanych przez firmę ZOHO.  

    W celu badania satysfakcji korzystamy z narzędzi dostarczanych przez firmę ZOHO Survey i Microsoft Forms. 

    9. Transfer of Data Outside the European Economic Area

    We do not transfer personal data outside the European Economic Area (EEA).

    10. Profiling and Automated Data Processing 

    Profiling is a form of automated processing of personal data, which involves using personal data to evaluate certain personal aspects of an individual, in particular to analyze or predict elements concerning that individual’s work performance, economic situation, health, personal preferences, interests, behavior, location, or movements.

    We perform profiling for the purpose of tracking online activity and identifying your interest in our services.

    By visiting our website, you share your IP address with us. This allows us to track your activity on our website. If you use our contact form, the data you provide in the form is synchronized with the IP address.

    While tracking activity on our website, we assign points to IP addresses for each action performed on the site. Once a certain number of points is reached and in the case of using our contact form (i.e., after synchronizing the provided data with the IP address), our sales team may decide to contact you in order to offer our services.

    If you do not use our contact form (meaning no data synchronization occurs), the points assigned to IP addresses are reset after 30 days.

    Dokonujemy profilowania celem śledzenie aktywności online oraz identyfikacji Państwa zainteresowania naszymi usługami.   

    Poprzez wejście na naszą stronę internetową udostępniasz nam swój adres IP. Dzięki niemu widzimy ruch jaki wykonujesz na naszej stronie internetowej. Jeżeli skorzystasz z naszego formularza kontaktowego, następuje synchronizacja danych w nim podanych z ww. adresem IP. Śledząc ruch na naszej stronie internetowej, za każdą wykonaną na niej aktywność przypisujemy poszczególnym adresom IP punkty. Po osiągnięciu konkretnej liczby punktów i w przypadku skorzystania z naszego formularza kontaktowego tj. po synchronizacji danych w nim podanych z adresem IP nasi handlowcy mogą podjąć decyzję o próbie kontaktu celem zaoferowania naszych usług. W przypadku nieskorzystania z naszego formularza kontaktowego (tj. braku synchronizacji danych), przyznane adresom IP punkty zerują się po upływie 30 dni.  

    11. Cookies

    We may collect personal data to a limited extent automatically through cookies placed on our websites. Cookies are small text files stored on your computer, tablet, or smartphone, used for interacting with websites. Cookies usually contain the name of the website they come from, their storage duration on the device, and a unique identifier.

    Visitors to our website will be presented with a cookie information banner in accordance with legal requirements until they accept or close this message. Information about the acceptance of cookies will be stored in cookies on the visitor’s device.

    Our website and the services we provide use cookies for the following purposes:

    • Statistical purposes,
    • Configuration of the website and services (enabling us to implement functions and services on the site),
    • Authentication – allowing the site to recognize logged-in users and display relevant information and functions,
    • Analyzing and tracking user behavior – to better understand preferences related to our services, allowing us to analyze, improve, and develop our products and services,
    • Advertising purposes – cookies enable us to deliver more interesting and personalized ads. After visiting our website, these ads may appear in remarketing campaigns within Facebook Ads, LinkedIn Ads, and Google Ads.

    The collected information includes the IP address, browser type, language settings, operating system type, internet service provider, date and time of visit, location information, and any data provided via the contact form.

    We monitor the collected data using Marketing Automation tools for profiling purposes and Google Analytics to track user activity on our site.

    Our website uses two types of cookies:

    • Session cookies, which are temporary files stored on the user’s device until logging out, leaving the website, or closing the browser,
    • Persistent cookies, which are stored on the user’s device for the time specified in the cookie parameters or until they are manually deleted.

    The following types of cookies are used on our website:

    1. a) Essential cookies – necessary for using the services available on the site,
      b) Security cookies – ensuring safe use of the site,
      c) Performance cookies – allowing the collection of information on how the website is used,
      d) Functional cookies – enabling the site to “remember” user settings and personalize the interface.

    In most cases, web browsers allow cookies to be stored by default. You can change your browser settings at any time to block cookies or to receive notifications whenever cookies are being placed on your device. Detailed information on managing cookies can be found in your browser’s settings.

    You can delete or block cookies at any time directly in your browser settings.

    Please note that restricting the use of cookies may affect the functionality of our website.

    Cookies placed on your device may also be used by our advertising partners and collaborators.

    12. Changes to This Privacy Policy

    We are committed to regularly reviewing this Privacy Policy and updating it whenever necessary or desirable due to:

    • new legal regulations,
    • new guidelines issued by authorities responsible for supervising personal data protection,
    • best practices in the field of personal data protection.