Easy Asset Management
A complete IT asset management solution, offering insight into the entire enterprise infrastructure, including technological assets.
AssetExplorer is advanced inventory software that provides full control over the lifecycle of all assets within a company. The system automatically scans the network, detecting hardware and software, which eliminates the need for manual spreadsheet management. Thanks to data centralization, administrators can easily monitor license utilization, plan expenses, and manage critical infrastructure from a single location. The tool supports both technological assets and non-IT company property, creating a cohesive information ecosystem for the entire organization. This is a key solution for enterprises aiming to optimize operational costs and ensure full compliance with audit requirements.
Full visibility of all IT assets and company property in one integrated database.
Real reduction in expenses through precise license tracking and purchase automation.
Clear mapping of critical business dependencies and connections within the CMDB structure.
High flexibility allowing for stable growth with the organization's increasing needs.
Features
Comprehensive Inventory of Assets, Software, and Licenses
The system enables precise monitoring of not only technological devices such as computers, servers, and phones, but also other company property, including office equipment and vehicle fleets. The software automatically detects installed applications and assigns existing licenses to them, allowing for immediate detection of shortages or redundant subscriptions. Thanks to such a broad scope of control, the organization gains a single, reliable source of truth regarding all assets within the enterprise.
Configurable Procurement Module and Approval System
The solution offers a flexible procurement module that streamlines the process of acquiring new assets within the company and ensures full transparency. The system allows for the creation of structured approval workflows, guaranteeing that every expense is approved by the appropriate individuals before order fulfillment. Integration with asset data enables automatic creation of new device records immediately after purchase, significantly improving workflow between IT, procurement, and accounting departments.
Business Relationships in the CMDB Database
The platform allows for building an advanced CMDB database that maps real connections between individual assets and provided business services. Thanks to clear dependency maps, administrators can quickly assess which departments or processes will be affected in the event of a specific device failure. Additionally, the system enables the creation of dedicated business views, which allow for intuitive grouping of assets by location, office floors, or specific projects.
Full Asset Lifecycle Management
AssetExplorer monitors the history of each asset from the moment of purchase, through its operational period, to its disposal. Documentation such as invoices, warranties, or service history can be attached to each device, building a complete knowledge base for every item in the company. Detailed history allows for quick responses to auditors and facilitates decisions regarding equipment replacement based on its actual wear and tear and maintenance costs.
Advanced Reporting and Asset Analytics
Managers receive a tool to verify asset utilization efficiency and infrastructure management. The system provides precise information on device availability, software status, lifecycle costs, and license utilization. A wide range of ready-made reports is available, and an intuitive wizard allows for generating custom, personalized statements that can be periodically sent via email according to a schedule. All data can be easily exported to popular formats such as PDF, XLSX, or DOCX, significantly facilitating the presentation of results during audits or board meetings.
- Testimonials
What our clients say
Join hundreds of companies from various industries that have achieved significant improvements thanks to ManageEngine solutions.
IT Support Section Manager
SWPS University
Bartosz Banach
ManageEngine addresses the needs of administrators, comprehensively supplementing functionalities missing in Windows Server tools.
Maciej Harasimczuk
Technical Department Manager, INTRATEL
Jarek Jabłoński
The implementation of OpManager significantly accelerated the detection, diagnosis, and resolution of failures and service unavailability.
Robert Dźwigulski
Director IT Infrastructure, PKO Ubezpieczenia
Mateusz Mazur
Bartosz Sobolewski
IT Infrastructure Management Manager, Oney
Marcin Wendrychowicz
Konrad Krzyżewski
Marek Klimaszewski
Related Products

ServiceDesk Plus
The system meets user expectations by allowing them to report problems and requests via their most convenient channel. Support can be provided through email, a dedicated self-service portal, a mobile application, as well as integrations with MS Teams or phone calls. This flexibility significantly facilitates contact with the HelpDesk team and speeds up the request registration process.
Managers receive a functional tool to verify the efficiency of the IT department. The system provides detailed information on technician work time, timely problem resolution (SLA), and team workload. A wide range of ready-made reports is available, and if needed, a wizard allows for generating custom, personalized statements. For further presentation, all data can be easily exported to popular formats such as PDF, XLSX, or DOCX, which can be cyclically sent via email based on a schedule.
The system enables precise network scanning and data collection on all infrastructure components, including computers, servers, network devices, and peripherals. This provides a full overview of hardware specifications, installed software, license validity, and information on which user each asset is assigned to, all in one place.
To ensure the highest standard of services, ServiceDesk Plus offers dedicated modules for Problem, Change, Project, and Release Management, in accordance with ITIL v4 guidelines. This allows for transparent execution of even the most complex operations within the organization, minimizing the risk of failures and ensuring business continuity.
This module serves to collect proven solutions, so the team doesn’t have to repeatedly analyze the same problems. The Knowledge Base can include instructions, graphics, instructional videos, code snippets, or PDF documents. Users and administrators can rate the usefulness of articles and add comments, helping to build a valuable 24/7 help center.
The platform is fully scalable and configurable, allowing for perfect adaptation to the specifics of the enterprise. Administrators can modify the appearance of the request portal, the content of automatic notifications sent to users, and define business rules. The system also allows for designing the lifecycle of a request, ensuring order from its creation to closure.
The software has built-in connectors for many external business applications, allowing actions to be performed in other systems without leaving SupportCenter Plus. Additionally, the provided REST API enables developers to create their own advanced integrations and workflows, connecting the IT environment into a cohesive ecosystem.

Analytics Plus
Analytics Plus offers deep, native integration with other ManageEngine products, enabling data correlation from various modules (e.g., the impact of incidents from ServiceDesk Plus on network performance in OpManager). All operations can be fully automated, and the system can periodically inform selected leaders about achieved results via personalized email notifications or in-app messages.
The tool eliminates information silos by offering ready-to-use connectors for popular business platforms such as ServiceNow, Jira, Zendesk, Salesforce, and cloud systems like AWS and Azure. This allows organizations to analyze data from different ecosystems in one place, which is crucial for maintaining full process transparency in a modern, hybrid IT environment.
The system is equipped with an intelligent assistant, “Zia,” which allows interaction with data using simple text queries. For example, a user can ask about the average incident resolution time last month, and the system will automatically generate the appropriate chart and analysis. This solution drastically reduces the time needed to access key information without manually building queries.
The platform allows for direct connections to local and cloud databases (MS SQL, MySQL, Oracle, PostgreSQL) and analysis of data from flat files (CSV, Excel, JSON). The system automatically recognizes them and suggests the best visualization forms, enabling rapid analytics implementation even for niche, internal company systems.
The system allows for the creation of multi-level reports with dynamic filters, enabling auditors and managers to independently change the data scope (e.g., changing timeframes or locations) without modifying the report structure. Ready-made summaries can be published as secure links, embedded on internal portals (Intranet), or exported to PDF, HTML, and XLSX formats for further presentation.
Endpoint Central
The system enables comprehensive patch management for Windows, Linux, and macOS operating systems, as well as for over 1,000 third-party applications, such as web browsers, Java environments, and office software. The software allows full automation of this process—from detecting missing patches, through testing, to installation during maintenance windows. This ensures that critical security vulnerabilities are immediately mitigated, minimizing the risk of cyberattacks.
Administrators can define and deploy system settings at scale to ensure consistency across the work environment. The system allows, among other things, file operations management, drive and printer mapping, registry modification, browser configuration, and power settings. Thanks to ready-made templates, the organization gains confidence that every computer meets established corporate standards.
Effective management requires precision, which is why the system allows the creation of dynamic and static computer groups to which specific tasks are assigned. Thanks to synchronization with Active Directory and Azure AD, administrators can work directly with the organizational structure, deploying software or policies for specific departments, locations, or user groups, which significantly accelerates operational activities.
This is a complete set of tools for remote troubleshooting. Administrators can establish secure remote desktop sessions (with recording option), and also use background diagnostic tools such as command prompt (CMD), PowerShell, file manager, or event viewer, without interrupting the user’s work. Built-in text and video chat facilitates communication with the employee during intervention.
The system automatically scans the network, providing up-to-date data on every endpoint. Reports include hardware specifications, installed software, license and certificate validity, and even device geolocation. Additionally, the tool monitors software usage and detects unauthorized files. All collected data can be easily analyzed and exported to PDF, XLSX, or CSV formats.
The MDM module allows full control over corporate and private (BYOD) mobile devices running Android, iOS, iPadOS, ChromeOS, macOS, and tvOS. Administrators can remotely configure email and Wi-Fi, install and update corporate applications, enforce screen lock with password, and in case of theft, remotely wipe data from the device. This functionality ensures the security of corporate data outside the office.
The system simplifies the process of preparing new computers for work through creating and deploying disk images (OS Imaging). An administrator can prepare a master system image with necessary drivers and applications, and then install it on multiple computers simultaneously using Multicast technology. Various boot methods are supported, including PXE, USB, and ISO media, making the reinstallation process fast and unattended.
The system was designed with hybrid work in mind. By using a distribution server (Distribution Server) or agents communicating through the cloud, Endpoint Central effectively patches computers of employees working remotely (Home Office) without the need to maintain a constant VPN connection, which significantly reduces the load on corporate links.
Mobile Device Manager Plus
The system allows for the creation of rigorous security policies that guarantee data protection at every stage of device usage. Administrators can enforce strong passwords, memory encryption, and remotely configure access to secure Wi-Fi networks and VPN connections. The solution also enables automatic configuration of email accounts (e.g., Exchange) and supervision of the use of external devices and communication modules, such as Bluetooth or NFC. Thanks to remote locking and data wiping functions (Remote Wipe), organizations can react instantly in case of theft or loss of equipment, deleting only corporate resources or restoring the device to factory settings.
Mobile Device Manager Plus offers advanced remote support features that allow HelpDesk technicians to connect to end-user devices for fault diagnosis. Depending on the operating system, the administrator can use screen viewing or full remote control, which significantly speeds up the resolution process. This functionality is particularly important for field employees who do not have physical access to the office, and whose work continuity depends on the efficiency of corporate mobile applications. The entire communication process is secured, and the administrator can simultaneously use chat to instruct the user during repair.
The system has a built-in application repository that enables silent distribution (Silent Install) of software to devices without the need for the user to provide an Apple ID or Google account. In addition to installation, the platform allows for preliminary configuration of application parameters, ensuring that the tool is ready for use with appropriate server settings or permissions upon first launch. Additionally, Mobile Device Manager Plus supports identity certificate management, enabling their mass distribution along with CA server configuration. This allows for secure user authentication in internal systems without the need for manual password entry on small mobile device screens.
The platform automatically collects and updates data on each registered device, providing detailed information on hardware specifications, installed software, active certificates, and applied policies. Thanks to the integrated geolocation module, administrators can track the current location of the mobile fleet and review location history. The Geofencing function allows for the creation of virtual geographical boundaries – when a device leaves a designated area (e.g., the office premises), the system can automatically send an alert to the IT department or impose additional restrictions, such as camera blocking or disabling access to business applications.

ServiceDesk Plus
The system meets user expectations by allowing them to report problems and requests via their most convenient channel. Support can be provided through email, a dedicated self-service portal, a mobile application, as well as integrations with MS Teams or phone calls. This flexibility significantly facilitates contact with the HelpDesk team and speeds up the request registration process.
Managers receive a functional tool to verify the efficiency of the IT department. The system provides detailed information on technician work time, timely problem resolution (SLA), and team workload. A wide range of ready-made reports is available, and if needed, a wizard allows for generating custom, personalized statements. For further presentation, all data can be easily exported to popular formats such as PDF, XLSX, or DOCX, which can be cyclically sent via email based on a schedule.
The system enables precise network scanning and data collection on all infrastructure components, including computers, servers, network devices, and peripherals. This provides a full overview of hardware specifications, installed software, license validity, and information on which user each asset is assigned to, all in one place.
To ensure the highest standard of services, ServiceDesk Plus offers dedicated modules for Problem, Change, Project, and Release Management, in accordance with ITIL v4 guidelines. This allows for transparent execution of even the most complex operations within the organization, minimizing the risk of failures and ensuring business continuity.
This module serves to collect proven solutions, so the team doesn’t have to repeatedly analyze the same problems. The Knowledge Base can include instructions, graphics, instructional videos, code snippets, or PDF documents. Users and administrators can rate the usefulness of articles and add comments, helping to build a valuable 24/7 help center.
The platform is fully scalable and configurable, allowing for perfect adaptation to the specifics of the enterprise. Administrators can modify the appearance of the request portal, the content of automatic notifications sent to users, and define business rules. The system also allows for designing the lifecycle of a request, ensuring order from its creation to closure.
The software has built-in connectors for many external business applications, allowing actions to be performed in other systems without leaving SupportCenter Plus. Additionally, the provided REST API enables developers to create their own advanced integrations and workflows, connecting the IT environment into a cohesive ecosystem.

Analytics Plus
Analytics Plus offers deep, native integration with other ManageEngine products, enabling data correlation from various modules (e.g., the impact of incidents from ServiceDesk Plus on network performance in OpManager). All operations can be fully automated, and the system can periodically inform selected leaders about achieved results via personalized email notifications or in-app messages.
The tool eliminates information silos by offering ready-to-use connectors for popular business platforms such as ServiceNow, Jira, Zendesk, Salesforce, and cloud systems like AWS and Azure. This allows organizations to analyze data from different ecosystems in one place, which is crucial for maintaining full process transparency in a modern, hybrid IT environment.
The system is equipped with an intelligent assistant, “Zia,” which allows interaction with data using simple text queries. For example, a user can ask about the average incident resolution time last month, and the system will automatically generate the appropriate chart and analysis. This solution drastically reduces the time needed to access key information without manually building queries.
The platform allows for direct connections to local and cloud databases (MS SQL, MySQL, Oracle, PostgreSQL) and analysis of data from flat files (CSV, Excel, JSON). The system automatically recognizes them and suggests the best visualization forms, enabling rapid analytics implementation even for niche, internal company systems.
The system allows for the creation of multi-level reports with dynamic filters, enabling auditors and managers to independently change the data scope (e.g., changing timeframes or locations) without modifying the report structure. Ready-made summaries can be published as secure links, embedded on internal portals (Intranet), or exported to PDF, HTML, and XLSX formats for further presentation.
Endpoint Central
The system enables comprehensive patch management for Windows, Linux, and macOS operating systems, as well as for over 1,000 third-party applications, such as web browsers, Java environments, and office software. The software allows full automation of this process—from detecting missing patches, through testing, to installation during maintenance windows. This ensures that critical security vulnerabilities are immediately mitigated, minimizing the risk of cyberattacks.
Administrators can define and deploy system settings at scale to ensure consistency across the work environment. The system allows, among other things, file operations management, drive and printer mapping, registry modification, browser configuration, and power settings. Thanks to ready-made templates, the organization gains confidence that every computer meets established corporate standards.
Effective management requires precision, which is why the system allows the creation of dynamic and static computer groups to which specific tasks are assigned. Thanks to synchronization with Active Directory and Azure AD, administrators can work directly with the organizational structure, deploying software or policies for specific departments, locations, or user groups, which significantly accelerates operational activities.
This is a complete set of tools for remote troubleshooting. Administrators can establish secure remote desktop sessions (with recording option), and also use background diagnostic tools such as command prompt (CMD), PowerShell, file manager, or event viewer, without interrupting the user’s work. Built-in text and video chat facilitates communication with the employee during intervention.
The system automatically scans the network, providing up-to-date data on every endpoint. Reports include hardware specifications, installed software, license and certificate validity, and even device geolocation. Additionally, the tool monitors software usage and detects unauthorized files. All collected data can be easily analyzed and exported to PDF, XLSX, or CSV formats.
The MDM module allows full control over corporate and private (BYOD) mobile devices running Android, iOS, iPadOS, ChromeOS, macOS, and tvOS. Administrators can remotely configure email and Wi-Fi, install and update corporate applications, enforce screen lock with password, and in case of theft, remotely wipe data from the device. This functionality ensures the security of corporate data outside the office.
The system simplifies the process of preparing new computers for work through creating and deploying disk images (OS Imaging). An administrator can prepare a master system image with necessary drivers and applications, and then install it on multiple computers simultaneously using Multicast technology. Various boot methods are supported, including PXE, USB, and ISO media, making the reinstallation process fast and unattended.
The system was designed with hybrid work in mind. By using a distribution server (Distribution Server) or agents communicating through the cloud, Endpoint Central effectively patches computers of employees working remotely (Home Office) without the need to maintain a constant VPN connection, which significantly reduces the load on corporate links.
Mobile Device Manager Plus
The system allows for the creation of rigorous security policies that guarantee data protection at every stage of device usage. Administrators can enforce strong passwords, memory encryption, and remotely configure access to secure Wi-Fi networks and VPN connections. The solution also enables automatic configuration of email accounts (e.g., Exchange) and supervision of the use of external devices and communication modules, such as Bluetooth or NFC. Thanks to remote locking and data wiping functions (Remote Wipe), organizations can react instantly in case of theft or loss of equipment, deleting only corporate resources or restoring the device to factory settings.
Mobile Device Manager Plus offers advanced remote support features that allow HelpDesk technicians to connect to end-user devices for fault diagnosis. Depending on the operating system, the administrator can use screen viewing or full remote control, which significantly speeds up the resolution process. This functionality is particularly important for field employees who do not have physical access to the office, and whose work continuity depends on the efficiency of corporate mobile applications. The entire communication process is secured, and the administrator can simultaneously use chat to instruct the user during repair.
The system has a built-in application repository that enables silent distribution (Silent Install) of software to devices without the need for the user to provide an Apple ID or Google account. In addition to installation, the platform allows for preliminary configuration of application parameters, ensuring that the tool is ready for use with appropriate server settings or permissions upon first launch. Additionally, Mobile Device Manager Plus supports identity certificate management, enabling their mass distribution along with CA server configuration. This allows for secure user authentication in internal systems without the need for manual password entry on small mobile device screens.
The platform automatically collects and updates data on each registered device, providing detailed information on hardware specifications, installed software, active certificates, and applied policies. Thanks to the integrated geolocation module, administrators can track the current location of the mobile fleet and review location history. The Geofencing function allows for the creation of virtual geographical boundaries – when a device leaves a designated area (e.g., the office premises), the system can automatically send an alert to the IT department or impose additional restrictions, such as camera blocking or disabling access to business applications.
Related Services
No results found.
No results found.